Support

Restore purchases readiness

• Restore Purchases support is being prepared for StoreKit testing and future Apple review.
• When enabled, restoration should use the same Apple Account used for the original subscription.
• TestFlight beta testers can contact support if a StoreKit test entitlement does not resolve as expected.

Receipt scan and OCR help

• Use clear receipt images with the full receipt visible.
• Review OCR line items before continuing to markup or quote generation.
• If a row looks wrong, edit or remove it before saving the quote.
• If a supplier product or line item is missing, add it manually or rescan with a clearer receipt image.

PDF and export help

• Client quote PDFs are intended for customer-facing quotes.
• Monthly CPA exports package receipts, quotes, internal reports, and ledger data for the selected month.
• If a file is missing from an export, review the saved job history and receipt archive before exporting again.

Reset local data

• SquareQuote includes a local-data reset action for clearing app data from the device.
• Resetting local data may remove customers, jobs, receipts, quotes, PDFs, and usage counters stored locally.
• Review the confirmation alert carefully before completing a reset.

Subscription help

• Planned SquareQuote subscriptions are expected to use Apple in-app purchase.
• When subscriptions are enabled, Apple handles billing, renewal, and cancellation.
• Solo, Pro, and Business features are expected to depend on the resolved StoreKit entitlement state.

Local-first and privacy FAQ

• Receipt OCR is intended to run on device.
• Company, customer, job, receipt, quote, PDF, and export data are intended to remain local unless the user shares or exports them.
• SquareQuote does not use third-party ads or sell personal data.
• No cloud sync or backend account system is included unless it is added in a future version.

Contact

Email support requests to juan@jvtechnologiesllc.com. Include the device model, iOS version, and a short description of the issue when possible. Support is handled in English unless another language is explicitly arranged.